Frequently Asked Questions

Can I have my picture removed from the Web?
How long will my event be on the Web?
When and how should I receive my photo order?
My order has not arrived, what should I do?
Can I make copies of my prints or the images online?




Can I have my picture removed from the Web?

Yes. Contact the event photographer and they can remove it for you.


How long will my event be on the Web?

The length of time events are available on the web can vary. Please check with the event coordinator at your organization for your particular arrangements.


When and how should I receive my photo order?

Prints are normally shipped within 48 hours of receipt.  You should receive the order via US Mail within one week.


My order has not arrived, what should I do?

Please contact the photographer who shot your event.  Their contact information is located at the bottom of the product offering and the proof page.


Can I make copies of my prints or the images online?

To make copies legally, you must obtain permission from the photographer.