Frequently Asked Questions
The best way to get
this is to check with the event planner at your organization or ask others
who attended. If you know which photographer shot your event, you can
contact them. Otherwise, please email email@example.com
with the location (city and state) of your event as well as the event
date and your organization name.
This depends on the
type of event and how it is photographed. If it was shot digitally, it
could be online in as little as three hours. However, if the event was
shot on traditional film, it will generally be posted to the web by the
second business day after the event. Please check with your event coordinator
People who have the
event code/password will be able to see the pictures. Since the event
codes will be passed out at the event, anyone who attends your event will
be able to see your pictures.
Yes. Contact the
event photographer and they can remove it for you.
The length of time events are available on the web can vary. Please check with the event coordinator at your
organization for your particular arrangements.
This is a factor of
the arrangements between your event coordinator and the photographer who
shot the event. In some cases, orders placed before 3pm CST will ship
the same day. On other events it may be longer. The bottom of the picture
viewing pages as well as your order confirmation page has contact information
for the photographer who shot your events. Check with the photographer
or your event coordinator.
Prints may be delivered
in several ways depending on the type of event or arrangements with your photographer.
In some situations, prints are returned to the photographer who then delivers
them your organization. Sometimes the prints are mailed directly to you.
Please contact the photographer who shot your event. Their contact information will be on the web pages where you browsed the pictures as well as your order confirmation email. If you cannot find this information, email firstname.lastname@example.org. Please include the City and State your event was located in as well as the date, time, and organization name.
Candid Color Systems or the individual photographers who have authorized the use of photographs on this site own the copyrights of the photographs on this site. Except as otherwise required by applicable law, you may not reproduce, distribute, modify, retransmit, or publish any copyrighted material without the express written consent of the copyright owner, including, without limitation, print or electronic reproduction, publication or any display of photography.
Clever Content is a digital asset protection package written by Alchemedia Technologies, Inc. The software is designed to prevent the unauthorized distribution of images.
No, you do not. However, the image quality will be compromised with a watermark if you elect not to install the software. In certain cases, some image files may not be viewable at all.
To remove the Viewer, please click here.